Tax forms that are generated using unapproved software
cannot be processed through the Department's automated processing
equipment. Therefore, the North Carolina Department of Revenue (NCDOR)
reserves the right to reject forms from unapproved sources. Taxpayers
that submit forms from unauthorized companies may be contacted and
required to resubmit original DOR forms or tax forms generated by
an authorized software developer. In addition, any refund due will
be delayed until the form is processed.
Unauthorized Companies
The following software developers are not authorized to produce
NC tax forms:
Lamson Tech
Orange Door
PDP Tax Services
Perquest Inc.
Smokey Software
Trust Tax Services
Ultimate Software
Primepay
Easy Efile
Paycycle
2007
Software Developer Errors
The information listed on this website provides taxpayers with general information of software issues that have been identified during the current tax filing season. Software developers are immediately notified once a problem has been discovered. Updates will be provided in the company’s software when the problem has been resolved. Please consult with your tax preparer or with the technical support services listed in your software if you have experienced the problems listed below:
Date Received: February 28, 2008
Software Developer: PrimePay (L)
Issue: We received unauthorized NC-3 and NC-3M tax forms from PrimePay Inc. on February 28, 2008. These forms have not been approved by NC Department of Revenue and should not be available for public use.
Resolution Date:
Date Received: April 14, 2008
Software Developer: ADP Taxware
Issue: We received unauthorized E-500H tax forms from ADP Taxware on April 14, 2008. Approval was granted on July 10, 2008 for E-500G and E-500H. Form E-500F has not been approved for public use. Taxpayers should not be submitting this form.
Resolution Date: July 10, 2008
